Our Lifetime Guarantee

lia sophia's Lifetime Replacement Guarantee

truly a-one-of-a-kind

At lia sophia, Customer satisfaction is our number one priority.To ensure that we always exceed your expectations, we offer a Lifetime Replacement Guarantee.

Jewelry returned within 120 days will be replaced at no charge. After this, please add a $5.00 PER ITEM handling charge. If your original selection is no longer available, you will receive a gift certificate for its full value.

Because this guarantee is offered by lia sophia, ALL replacements or refunds MUST be handled through the company and NOT the Advisor. Shipping charges are not refundable and cash refunds are not available after 45 days.

Shipping charges are not refundable.

To make an exchange:

1. Simply fill out the short form on the back of your Customer Selection Ticket. Or download a PDF. Print a copy to fill out or to make it even easier, add your information in the fields directly in the downloaded Acrobat PDF file, then print the completed form.

2. Include a copy of your Customer Selection Ticket, the completed Exchange Form, merchandise and any money due for processing.3. Send to lia sophia at855 Foster Avenue,Bensenville, IL 60106

Please allow 2-3 weeks for handling.